ETERNA Mask Guide & FAQ
Find your starting point in the ETERNA facial sheet mask and eye mask collection, inspired by Chinese botanical beauty rituals.
For a step-by-step comparison, read how to choose your ETERNA sheet mask or eye mask.
Choosing between sample sizes and full boxes? Compare the Starter Ritual Set and Complete Ritual Box Set.
Which ETERNA set should I try first?
The ETERNA Starter Ritual Set includes one Dew Veil facial mask, one Silk Cloud facial mask, one Lotus Lift facial mask and one pair of Golden Petals eye masks. Try the different rituals on separate occasions before choosing a box of your favorite.
What is the difference between the four masks?
- Dew Veil: collagen hydrating facial sheet masks for dry-feeling skin. Each box contains 5 sheets.
- Silk Cloud: microcapsule soothing and hydrating facial sheet masks for tight, tired-feeling skin. Each box contains 5 sheets.
- Lotus Lift: botanical facial sheet masks with ginseng root ferment and ginkgo biloba for a comforting ritual. Each box contains 10 sheets.
- Golden Petals: under-eye masks for refreshing tired-looking under eyes. Each box contains 10 pairs.
Does the Starter Ritual Set contain four facial masks?
No. It contains three facial sheet masks and one pair of under-eye masks, individually packaged.
How long should I leave a mask on?
Wear times differ by product. Follow the directions and wear time on your individual sachet. Product pages also include the current usage instructions. Do not use one mask’s directions for another product.
How do I reorder my favorite?
Choose the matching box from the links above. If you prefer individual masks, browse the full collection and check the quantity in the product title before ordering.
Where can I find shipping information?
See shipping rates and processing information. Available delivery options and final charges are shown at checkout.
How can I ask a product or order question?
Contact ETERNA using our form. Include the product name for product questions, or your order number for order support.